Effective Date: [18.03.2025]

Welcome to Pronita’s Collections (“we,” “our,” “us”)! These Terms and Conditions (“Terms”) govern your use of our eCommerce website, https://pronitas.com, and any services, content, or products we provide through the site (collectively, the “Services”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

1. Use of Our Website

By accessing or using our website, you represent that you are at least 18 years old or the legal age of majority in your jurisdiction, and you have the legal capacity to enter into a contract. You agree to use our website and Services in accordance with applicable laws and regulations and for lawful purposes only.

You agree not to use the website in any way that could harm, disable, or overburden our systems or interfere with other users’ access and enjoyment of the site.

2. Account Registration

To make a purchase or access certain features on our website, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update your account information if necessary. You are responsible for maintaining the confidentiality of your account login details and for all activities under your account. If you believe someone has accessed your account without authorization, please notify us immediately.

3. Product Information and Availability

We make every effort to provide accurate descriptions and pricing for our products. However, we do not warrant that product descriptions, pricing, or other content on our website are always complete, accurate, or error-free. We reserve the right to correct any errors or inaccuracies and to update product information as needed without prior notice.

Product availability is subject to change, and we cannot guarantee that all items will be in stock. If an item is out of stock or unavailable, we will notify you as soon as possible and may offer a substitution or cancel the order.

4. Pricing and Payment

All prices displayed on our website are in Indian Rupees. We reserve the right to modify product prices at any time without prior notice, but any price changes will not affect orders that have already been placed and paid for.

We accept payment through various methods, including credit/debit cards, PayPal, and other secure payment gateways. By providing payment information, you represent that you have the legal right to use the payment method and authorize us to charge the total amount of your order.

5. Order Acceptance and Cancellations

After placing an order, you will receive an order confirmation email. This email is an acknowledgment that we have received your order; however, it does not constitute an acceptance of your order. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of suspected fraud, pricing errors, or unavailable stock.

Once an order is confirmed, you may not be able to cancel or modify it, but we will try to accommodate such requests if possible. Please contact our customer service team immediately if you need to make changes to your order.

6. Shipping and Delivery

We strive to process and ship orders as quickly as possible. Delivery times may vary depending on your location and the shipping method chosen at checkout. Shipping fees are calculated at checkout based on the destination, weight, and size of the order.

Please note that shipping times are estimates and may be subject to delays due to factors beyond our control, such as weather, carrier issues, or customs processing.

7. Returns and Refunds

There is no return policy however we encourage exchange/full refund of the product only if the product is received in damaged condition (to be checked through proper opening video of the parcel).

8. Intellectual Property

All content on our website, including text, images, logos, designs, and software, is the property of Pronita’s Collections or its licensors and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

9. User Reviews and Content

You may be able to submit product reviews or other content on our website. By submitting a review or content, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display the content in connection with our Services.

You agree that any content you submit will not violate any third-party rights, be defamatory, or contain any unlawful material. We reserve the right to remove or edit any content that violates these Terms or is deemed inappropriate.

10. Limitation of Liability

To the fullest extent permitted by law, Pronita’s Collections and its affiliates will not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our website or Services. This includes damages for lost profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.

Our liability for any claims relating to the website or Services shall be limited to the amount you paid for the specific product or service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Pronita’s Collections, its affiliates, employees, and agents from any claims, damages, liabilities, and expenses arising from your use of the website, your violation of these Terms, or your infringement of any third-party rights.

12. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which can be found at [link to Privacy Policy]. By using our Services, you consent to the collection, use, and sharing of your personal information as described in our Privacy Policy.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms will be resolved in the appropriate courts located in West Bengal.

14. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated “18.03.2025.” It is your responsibility to review these Terms periodically. Your continued use of our website after any changes to these Terms constitutes your acceptance of those changes.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Name: Pronita’s Collections
Address: B-3 Panchasayar Prantik Nayabad 1637 Panchasayar, Bikash Guha Colony, Kolkata-700094, West Bengal, India
Phone: (+91) 967 457 2003